21+ only

Play responsibly at 99mmk

Gaming should be for enjoyment only. 99mmk provides tools, guidance, and support so you can stay in control.

RESPONSIBLE GAMING

Don't just play — play well

At 99mmk, the wellbeing of Myanmar players always comes first. We believe gaming is an enjoyable pastime, not a way to solve life's problems. Chasing losses won't fix financial difficulties — remember that gambling always carries a real chance of loss.

That is why 99mmk has built self-control tools directly into the platform for every player, and if you need more support, our 24/7 Live Chat is always available. You can talk to us about any gambling-related concern — in complete confidence, without embarrassment.

Please note — This website is for 21+ only. Access and play by anyone under 21 is strictly prohibited.
TOOLS & PRINCIPLES

6 tools to help you stay in control

Deposit Limits

Set the maximum amount you can deposit per day, week, or month. This is one of the most effective ways to prevent financial loss before it happens.

Time-Out

If you need a break from gaming, you can set a Time-Out from 24 hours up to 30 days. During this period, access to games on your account will be restricted and all gaming-related messages will stop.

Self-Exclusion

If you need a longer break, you can request Self-Exclusion. Your account will be closed for the chosen period and the decision cannot be reversed quickly.

Gaming History Review

You can check your own records — how long you have played and how much you have spent — using charts and history logs. Understanding your own gaming patterns is the first step to making better decisions.

24/7 Support

Skilled Live Chat staff who respond in Burmese are available 24 hours a day. Any gaming-related concern can be discussed in full confidence.

Budget Management

Set a budget before you play — treat this amount as the cost of entertainment, not as money you expect to lose and win back. Promise yourself you will stop when the budget runs out.

SELF-CHECK

Signs you should watch out for

Checking yourself before gambling becomes a problem is the best protection you have. Calmly review the questions below and see how many apply to you.

  • Are you continuing to gamble in order to win back money you have lost?
  • Are you betting more than the amount you promised yourself you would?
  • Has gambling caused you to drift away from family, friends, or work?
  • Are you borrowing money or using borrowed funds to cover gambling costs?
  • Do you feel like you are hiding your gambling from your family?
  • Do you feel restless or unsettled when you are not gambling?
  • Is gambling your main way of escaping stress or unhappiness in your life?
If more than one of the questions above applies to you, it is time to get help. You can reach us through 24/7 Live Chat — no need to feel embarrassed.
AGE POLICY

Age 21+ Policy and Age Verification

The 99mmk platform is open only to players aged 21 and above. We may request proof of age at the time of registration or withdrawal. If an account is opened with false information, we reserve the right to block deposits and withdrawals and close the account.

To prevent children or anyone under 21 from playing, we recommend that parents and guardians always supervise access to computers and mobile screens and apply browsing restrictions. Parental Control Software can also be used.

If you know that a minor or someone who should not be accessing our platform is doing so, please notify us immediately at [email protected].
GETTING HELP

How to Get Help

1

Acknowledge the Problem

If you feel that gambling is getting out of your control, acknowledging it to yourself is the first and most important step. Know that shame is often what delays people from seeking help.

2

Request a Time-Out or Self-Exclusion

You can request a temporary Time-Out or a longer Self-Exclusion period through 99mmk Live Chat. Our staff will action the request immediately and no one will try to talk you out of your decision.

3

Talk to Someone You Trust

Telling a family member or close friend about your situation can be more directly effective than going through a formal treatment process. A good relationship is an endless source of support on the road to recovery.

4

Seek Professional Advice

Mental health and financial counsellors who specialise in gambling can help with both prevention and recovery. If you contact us at [email protected], we will be glad to point you toward further assistance.

HEALTHY HABITS

Responsible Gambling Tips

99mmk wants gambling to stay fun for you. Here are some guidelines to keep in mind—

Set a budget in advance

Decide on a budget before each session and do not go over it. Treat any money you lose as the cost of the entertainment.

Set a time limit

Limit how long each session lasts. Set a timer on your mobile and stop playing when it goes off.

Don't forget time with your family

Make sure the time you spend gambling never exceeds the time you spend with family or friends. Strong relationships are at the heart of a good life.

Do not play while drinking alcohol

Avoid playing when your judgment is impaired by alcohol or fatigue.

FAQ

What you should know about responsible gaming

If you want to lower your deposit limit, the change takes effect immediately. If you want to raise it, the change takes 7 to 30 days to apply — this gives you time to make a calm, considered decision.

Once a Self-Exclusion period is set, it cannot be lifted early at a player's request — the period must run its full course. This is by design, to protect the player's own decision. After the period ends, 24 hours' notice is required before the account can be reopened.

Talk to them openly and calmly, and help them make their own decision — this kind of conversation often does more to address a gambling problem than treatment alone. 99mmk staff can also act on requests from family members when it comes to applying protective measures.

During a Time-Out, you can still withdraw your existing balance, but access to games is blocked. You should not need to cancel a Time-Out just to withdraw funds — contact [email protected] in advance to arrange a withdrawal.

You can chat directly with Burmese-speaking staff via 24/7 Live Chat on 99mmk, or reach us by email at [email protected]. Our staff handle gambling-related concerns with full confidentiality and professionalism.

Date of birth is checked at registration, and if there is any doubt, a national ID or proof of age may be requested. If a false age is suspected, deposits and withdrawals will be restricted, the account suspended, and a review carried out. This is done solely to uphold the age rule carefully.

Play responsibly and enjoy it more

Log in to 99mmk with self-control tools to help you play at your best.

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