PRIVACY POLICY

99mmk Privacy Policy

This policy clearly explains how we collect, use and protect your personal information.

Last revised: 30 October 2026

Introduction Purpose of This Policy

99mmk is a digital gaming and casino platform serving players in Myanmar. This Privacy Policy ("Policy") explains how we handle the personal information of users and players of the 99mmk.wine website.

By continuing to use the website, you are considered to have agreed to the terms of this policy. For any privacy-related questions, contact us at [email protected].

This policy applies to the 99mmk.wine website and all related services.

1 Types of Information Collected

We collect only the information needed to provide our services and ensure security. The information we collect falls into the following categories—

Registration Information

  • Name and username provided when opening an account
  • Email address and contact phone number
  • Date of birth (for 21+ age verification)
  • Payment information including KBZPay, Wave Money, AYA Pay and CB Pay details

Information Collected Automatically by the System

  • IP address and browser type
  • Website login and logout times (based on Myanmar Standard Time)
  • Gaming records and deposit/withdrawal history
  • Cookies and standard web log files

Information from Customer Support

  • Live Chat conversations (used for resolving issues)
  • Email correspondence
  • Information related to reported problems or complaints

2 Purpose of Data Use

We use the information we collect only for the following purposes—

  • Account Management — To handle registration, login verification, and maintaining your profile correctly
  • Financial Matters — To process deposits and withdrawals accurately and to prevent fraud
  • Service Improvement — To analyze game and platform handling for greater efficiency
  • Customer Support — To understand and resolve your issues when providing 24/7 support in Myanmar language
  • Legal Compliance — To follow and apply relevant laws and policies
  • Security and Verification — To screen and block players under 21 and to prevent unlawful activity

When we use your personal data for direct marketing, we will ask for your prior consent, and you may withdraw that consent at any time.

3 Cookies and Tracking Technologies

Our website uses cookies. A cookie is a small digital file saved to your browser that helps the website run smoothly.

Types of Cookies

  • Essential Cookies — Required for login verification and secure session management
  • Functional Cookies — To remember your preferences such as language and display settings
  • Analytics Cookies — To understand how the website is used and players' browsing history

You can block cookies through your browser settings, but please note that blocking Essential Cookies may limit some website functions.

4 Third Parties and Data Sharing

99mmk does not sell your personal data for commercial purposes. We share data with third parties only in the following cases—

Payment Service Providers

We share only the data needed to process transactions with KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services. The data shared is used solely for financial verification and transfers.

Technology Maintenance Partners

Technology companies that help keep the website running smoothly may handle data through SSL-protected channels. All such companies are bound by data protection agreements.

Legal Requirements

Where required by law, court order, or official request from a relevant government authority, we may disclose data in accordance with legal obligations.

We will never sell, rent, or exchange your personal data for profit under any circumstances.

5 Data Retention Period

We retain data for as long as we are providing the service and for the period required by law.

  • After Account Closure — Financial records are retained in accordance with legal requirements
  • Game Records — Retained for as long as needed to help resolve disputes
  • Customer Support Records — Retained for a reasonable period after an issue has been resolved
  • Cookies — Session cookies are deleted when the browser is closed; persistent cookies are removed when their set period expires

Data that is no longer needed and no longer requires legal protection is securely deleted by us.

6 Security Measures

99mmk applies the following technical measures to protect your personal data—

  • Data transmission is protected with SSL (Secure Socket Layer) encryption
  • Strict authentication methods are applied when accessing accounts
  • Access to data storage servers is restricted to authorized staff only
  • Regular security testing and audits are carried out
  • Staff receive privacy and data protection training

We are confident in our technical measures and committed to continuous improvement, but we are transparent in acknowledging that no platform can guarantee 100% protection against all online threats. We will keep working on it.

7 Your Rights

Each player has the following rights regarding their personal data—

Right to Access

You can request to view the personal data we hold about you.

Right to Rectification

You can request that inaccurate personal data be corrected.

Right to Erasure

You can request that your personal data be deleted, except where we are required by law to retain it.

Right to Restriction

You can request that we restrict processing of your personal data while any related matter is under review.

Right to Data Portability

You have the right to receive the personal data we hold about you in a readable format.

To exercise any of the rights above, contact us at [email protected]. We provide support in Myanmar language 24/7.

8 Protection of Minors

99mmk is only open to players aged 21 and above. If we believe a user is under 21, we will immediately delete their personal data and close their account.

If parents or guardians discover that their child is accessing this site, we ask that they notify us immediately at [email protected].

9 Policy Updates

We may update this privacy policy from time to time in line with service improvements and legal changes. Any updates will be posted on this page and the "Last Updated" date will be revised accordingly.

If there are significant changes to the policy or our practices, we will notify players in advance. Continued use of the site means you accept the updated policy.

10 Contact 99mmk

If you have any questions, requests, or complaints about this privacy policy, you can reach us—

We will respond as quickly as possible after receiving your message. Our 24/7 support is available in Myanmar language, so you can reach us without any language barrier.

FAQ

Privacy Protection FAQs

99mmk protects your personal information using SSL encryption, authentication methods and access controls. Only authorised staff can access our servers, and all data is stored in encrypted form.

We do not sell, share or rent your personal information to any third party for commercial purposes. Data is only transferred to payment providers (KBZPay, Wave Money, AYA Pay, CB Pay) and in response to legally required requests.

You can request data deletion by contacting [email protected]. We will delete your personal information except for financial records that we are legally required to retain. You can also reach us via 24/7 Live Chat.

You can block some cookies through your browser settings, but blocking Essential Cookies — which handle login sessions and security — may prevent the website from working properly. Blocking only Analytics Cookies will not affect normal site operation.

When the policy changes, we will update the "Last revised date" on this page. If there are significant changes, players will be notified in advance. We recommend checking this policy regularly.

Payments through KBZPay, Wave Money, AYA Pay and CB Pay are processed only through SSL-encrypted channels. We do not use financial information for unrelated purposes. Payment providers also operate their own security systems.